Orders

What payment methods do you accept?

Our website supports credit card and PayPal payments and securely processes online transactions.

What is your return policy?

We offer a 7-day satisfaction guarantee on all purchases. If you’re not completely happy with your order, simply contact us within 7 days of receiving your product, and we’ll provide a hassle-free return or exchange. Your satisfaction is our priority, so you can shop with confidence.

Can I change or cancel my order?

Once an order is submitted, it immediately enters the processing stage; please contact us within 24 hours to request address changes or returns. The customer is responsible for any additional fees incurred after the order has become effective.

Products

What if I do not like my product?

We offer 7-Day satisfaction warranty for every customer.

For products that applies with our return policy, we offer a 7-day window for returing the products for no reason.

Please refer to our return policy for detail info.

Do you offer discount on bulk purchase?

Yes.

Discount on bulk purchase varies from quantity to quantity, please contact us at service@bioborhealth.com for further assistance.

Shipping

Do you ship internationally?

For now, we ship to the continental U.S. only. (Excludes Alaska, Hawaii, and Military Bases.)

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link. Simply click the link to view real-time updates on your package’s journey. You can also log into your account at any time to check your order status.


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